Shipping policy

Thank you for shopping with us! We’re committed to delivering your orders quickly and efficiently, with free shipping and hassle-free returns. Please read our shipping policy below for more details:

1. Processing Time

Orders are processed within 1-2 business days (Monday through Friday).
Orders placed on weekends or holidays will be processed the next business day.
You will receive an email notification with tracking details once your order has shipped.
2. Shipping Methods and Delivery Times
We offer reliable shipping with the following delivery options:

Standard Shipping: Delivery time is typically 5-17 business days, depending on your location.
Delivery times may vary due to unforeseen circumstances, such as weather conditions or carrier delays.
3. Free Shipping

We are pleased to offer free standard shipping on all orders, no minimum required!
This offer applies to all U.S. orders (excluding Alaska and Hawaii).
Orders over $50 also qualify for free standard shipping internationally.
4. International Shipping

We offer international shipping to select countries.
Shipping rates and delivery times will vary based on your location.
Import duties, taxes, and customs fees may apply, and the customer is responsible for these charges.
5. Order Tracking

Once your order has shipped, you will receive a tracking number via email.
You can track your package on the carrier’s website using the provided tracking number.
6. Lost or Damaged Items

If your package is lost or damaged during transit, please contact us immediately at [Your Contact Info].
We will work with the carrier to resolve the issue and ensure that you receive your items in perfect condition.
7. Address Issues

Please double-check the shipping address you provide at checkout. We are not responsible for packages sent to incorrect or incomplete addresses.
If you notice an error with your shipping address after placing your order, please contact us as soon as possible to make corrections before shipment.
8.  
Refund if no delivery in 30 days
Items must be returned in their original, unused condition with all tags and packaging intact.
We will provide a return shipping label at no cost to you.
9. Customer Support

If you have any questions or need further assistance, please don't hesitate to contact us at floraproject3@gmail.com We’re here to help!